Card image cap

Questions pertaining to version 9.11.40

QUESTION 1

Since version 9.11.40, my user search is empty. Why?

We have added a new field option in the user profile to link the user to one or several addresses.

data/Omni-Assistant Team/2019/7/FAQ user_search_address_field rev.png

 

An address search field was therefore added to the user search. If no default address is defined, this field will be empty, and searches will result with the mention “NO RESULT FOUND”. Addresses, therefore, need to be selected before being able to do a user search.

data/Omni-Assistant Team/2019/7/FAQ user_search_empty_address_field-1 rev.png

 

To have addresses in this field preselected, one needs to define these addresses from the address list in their task box on the Home page.

data/Omni-Assistant Team/2019/7/FAQ define_address_field rev.png

 

QUESTION 2

Since version 9.11.40, all my users now receive inactivation notices. Why?

The notice functionality has changed since the last version. It has been separated from the readings and can be sent or not every time a new or renewed document is published. This definition is controlled in the document definition file, in the Notices Tab.

((INSERT IMAGE))

Clicking this checkbox will send notices to all users having "view" rights on the document upon its publication. Upon inactivation of a document, ALL users having "view" rights on the document will receive an inactivation notice. Notice treatment has been greatly facilitated to permit batch processing. Please refer to the video on notices for further information on this functionality.

The only way one can prevent a user from receiving inactivation notices is defining that user so he/she does not receive ANY notices. This definition can only be done by an administrator in the user’s definition screen, in the User Account tab

((INSERT IMAGE))

It is important to remember that reading requests and notices are two different options: A reading request can be sent to a user even if a notice has not been sent, a user can receive both a notice AND a reading request, or an administrator might opt to send only a notice on a document and no reading request if the document is just an FYI.